People-First Culture

We’re People Who Care about Our Customers and Each Other

PrimeLending has a culture built around one simple belief — investing in our talented, dedicated employees. We know having a passionate, motivated team that cares about our customers, business partners and each other is our greatest asset. We work together to have a profound and positive impact on the lives of all we serve. It’s the secret to PrimeLending’s longevity and success, and the reason so many home buyers trust us to guide them through the mortgage process.

We’re led by a set of core convictions, principles that don’t just exist on posters hanging on the walls, but are evident in our practices, relationships and quality of service.

  • Honesty and Integrity: we do the right thing, even when others aren’t looking.
  • People Centric Culture: our genuine care and concern for people guides our actions.
  • Agile: we embrace change with timely solutions, which gives us a competitive edge.
  • Service Beyond Expectations: we anticipate needs and deliver superior results.
  • One Team One Purpose: we celebrate our diversity while uniting as a team in our purpose and convictions.

Honored by Our Employees

How do we know that our culture is supportive and satisfying? Our employees honor us with outstanding ratings and reviews on various employee satisfaction surveys. For instance 97% of our employees are proud to tell other people they work at PrimeLending and 97% agree our management is honest and ethical in our business practices according to Great Place to Work’s most recent review.

Here are some other awards:

When you choose PrimeLending as a lender, business partner or employer, you’ll feel the difference. You’ll experience our spirit of humility, heart, respect and purpose throughout the organization.

Collectively, we are focused on caring more, dreaming bigger, setting our goals higher and achieving them.

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