PrimeLending Wins MortgageSAT Award for Best-in-Class Online Tools

Dallas, TX – (January 30, 2020) – PrimeLending, a national home lender, has earned the elite MortgageSAT Best-in-Class Lender Award in the category of Online Tools in 2019. The award recognizes PrimeLending for achieving top ratings in the area of ease of use, visual appeal and effective communication, and is presented only to mortgage companies in the country who “provide exemplary service to their borrowers throughout the year, resulting in a satisfaction score in the top ten percent of a given category.”

The acclaimed digital mortgage at PrimeLending offers a streamlined online experience that guides potential homebuyers through each step of the process by seamlessly combining personal service, with digital speed, security and innovative convenience. Borrowers can apply, prequalify, securely connect accounts, upload documents, pay fees, and track their loan process from a smartphone, tablet or computer with PrimeLending.

“We are driven by our tireless dedication to delivering a rewarding mortgage experience for borrowers, so it’s truly an honor to earn this award from MortgageSAT on behalf of homebuyers,” said Steve Thompson, President and CEO of PrimeLending. “Our unmatched combination of fast, convenient technology, personal service and mortgage expertise delivers an enduring positive impact on our customers, business partners and employees.”

STRATMOR Group’s MortgageSAT® service is recognized as the industry benchmark for mortgage borrower satisfaction and offers lenders a powerful management tool that gives lenders the control, visibility and context they need to manage and improve the borrower experience. Visit the MortgageSAT webpage on the STRATMOR Group website for more information on the MortgageSAT Best-in-Class Lender Awards and the MortgageSAT Borrower Satisfaction Program.

About PrimeLending

PrimeLending, a PlainsCapital Company, is a national home lender combining personal guidance and local expertise with fast service, more choices and the flexibility to meet homeowners’ unique needs. We’re relentlessly focused on empowering our customers to boldly pursue their homeownership goals, whether they’re looking to buy, refinance or renovate a home. The PrimeLending team works alongside our customers in all 50 states, helping them make smart home financing decisions and have a rewarding experience along the way. Delivering on this promise for more than 30 years, we’re proud to consistently earn a 96% customer satisfaction rating1. PrimeLending is a wholly owned subsidiary of PlainsCapital Bank, which in turn is a wholly owned subsidiary of Hilltop Holdings Inc. (NYSE: HTH). More information at Equal Housing Lender.

1Survey administered and managed by an independent third party following loan closing. 96% satisfaction rating refers to the rating our customers have given our loan officers. Our loan officers have received a 96% Customer Satisfaction Rating.

All loans subject to credit approval. Rates and fees subject to change. Mortgage financing provided by PrimeLending, a PlainsCapital Company. Equal Housing Lender.

© 2020 PrimeLending, a PlainsCapital Company. (NMLS: 13649).

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