Get a custom quote with the latest rates.
Early enhanced LOS adoption positions PrimeLending as a model for lenders navigating market volatility and accelerating modernization
Dallas, TX — (November 19, 2025) — PrimeLending, a PlainsCapital Company and top 10 national retail mortgage lender, and Blue Sage, the mortgage industry’s premier provider of end-to-end, cloud-based digital lending technology, are celebrating their successful long-term partnership that has supported PrimeLending’s continued commitment to delivering customers a simple, secure and streamlined mortgage experience.
PrimeLending was one of the earliest large-scale lenders to commit to a full enterprise migration to Blue Sage’s next-generation digital LOS—well before the rest of the industry began accelerating modernization efforts. This early-mover commitment has helped PrimeLending improve in speed, borrower satisfaction, and operational efficiency.
Over the past six years, this collaboration has enabled PrimeLending to significantly transform the loan origination process, providing a more streamlined, transparent and rewarding experience for both borrowers and employees alike. Key highlights include:
With PrimeLending’s input, Blue Sage has built one of the most configurable, intuitive and scalable LOS platforms in the industry—enhancing speed, security and operational efficiency while preserving PrimeLending’s hallmark personal touch.
“This partnership didn’t just modernize our operations—it transformed the borrower experience,” said Steve Thompson, President and CEO, PrimeLending. “We’re proving what’s possible when advanced technology meets 40 years of mortgage expertise.”
The mortgage industry is facing shrinking margins, operational inefficiencies, heightened compliance, and rising borrower expectations for seamless digital experiences. PrimeLending’s six-year performance on the Blue Sage platform demonstrates that large-scale digital transformation is possible—and effective—even during market volatility.
“PrimeLending’s innovative mindset and commitment to excellence have made them an incredible collaborator and trailblazer,” said Carmine Cacciavillani, Founder and President, Blue Sage Solutions. “Their real-world insights and strategic vision have helped shape the evolution of our platform in meaningful ways. We look forward to continuing our momentum together and helping even more lenders modernize and win in the digital age.”
As more lenders modernize their origination workflows, PrimeLending’s early adoption of Blue Sage provides a competitive advantage, anchored in 40 years of mortgage expertise and a shared commitment to smarter, simpler and faster lending.
PrimeLending, a PlainsCapital Company, is a national home lender that has been helping Americans achieve their homeownership dreams . Known for making the mortgage process simple, transparent, and rewarding, PrimeLending combines personal guidance with innovative digital tools to deliver a best-in-class experience from application to closing. With a 96% customer satisfaction rating5 and a wide range of loan options, PrimeLending is dedicated to providing expert service and long-lasting financial confidence. PrimeLending is a wholly owned subsidiary of PlainsCapital Bank, a division of Hilltop Holdings Inc. (NYSE: HTH). For more information, visit PrimeLending.com.
Blue Sage is a leading provider of innovative, cloud-based digital mortgage technology for the mortgage industry. The company’s Digital Lending Platform provides end-to-end functionality for the entire lending and fulfillment process, regardless of channel, while delivering a superior experience for every borrower. The Blue Sage Digital Servicing Platform enables financial institutions to modernize their servicing operations, reduce costs, and ultimately attract and retain more borrowers. All Blue Sage technologies are 100% browser-based, equipped with mobile applications, and delivered through a secure, fully-managed cloud service. Blue Sage Solutions is headquartered in Englewood Cliffs, New Jersey. For more information, visit www.bluesageusa.com.
PrimeLending Press Contact
Mandy Jordan
VP, Corporate Communications
mjordan@primelending.com
M: 214.864.4368
Blue Sage Press Contact
Amanda Gonzalez
Campbell Lewis Communications
Amanda@campbelllewis.com
M: 201.887.1683
PrimeLending is not affiliated with Blue Sage Solutions.
1Based on average time from triggering TRID to Confirmed Closed
2Based on average time from submitted to processing to submitted to underwriting
3eClose allows for electronic signing of most (not all) documents prior to closing.
4Named 2024 Best-In-Class lender by MortgageCX for Online Tools, Mobile Tools, Pre-Closing (Preparedness) and Closing Timeframe.
5Survey administered and managed by an independent third party following loan closing. 96% satisfaction rating refers to the rating our customers give our loan officers. PrimeLending received an overall 96% Customer Satisfaction Rating for the period 1/1/24-12/31/24.
All loans subject to credit approval. Rates and fees subject to change.
©2025 PrimeLending, a PlainsCapital Company (PrimeLending). (NMLS: 13649) Equal Housing Lender.